Direct Debits can now be set up on-line or by telephone as well as by the original forms and postal method.
A guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there were to be changes to the amount involved, payment date or frequency of your Direct Debit, the NFU will notify you at least ten (10) working days in advance of your account being debited. If you request the NFU to collect a payment, confirmation of the amount and the date for the collection will be given to you at the time of the request.
In the event of an error being made during the payment of your Direct Debit by the NFU or your bank / building society, you are entitled to a full and immediate refund of the amount involved. If you receive a refund that you are not entitled to, you must pay it back when asked to do so by the NFU.
You can cancel a Direct Debit at any time by simply contacting your bank or building society; written confirmation may be required by them to do this. Please also notify the NFU that you are cancelling it.
In order to set up the Direct Debit instruction on-line you will need to provide some bank or building society information, all of which can be found on your debit card or cheque book:
Bank or Building Society Account Name:
Bank or Building Society Account Number:
Bank or Building Society Sort Code: